At Web Techno Guy, we strive to ensure your satisfaction with our products. Please read our Returns and Refund Policy carefully.

1. Eligibility for Returns

• Products must be returned within 3 days of delivery.

• Only items in their original condition, unused, and with all original packaging and accessories are eligible for return.

• Proof of purchase (order invoice) is required for all returns.

2. Return Process

To initiate a return:

1. Contact us at [email protected] with your order number and reason for return.

2. Follow the instructions provided by our support team for returning the item.

3. Return shipping costs may apply unless the item is defective or damaged upon arrival.

3. Refunds

• Refunds will be issued after the returned item has been inspected and approved.

• Refunds will be made via the original payment method (Cash on Delivery will be refunded in cash or as mutually agreed).

• Please allow up to 7 business days for the refund process after the item has been received.

4. Non-Returnable Items

• Items that are damaged due to misuse, mishandling, or accidental damage after delivery

• Items without proof of purchase

• Customized or personalized products (if applicable)

5. Defective or Damaged Items

If the product is defective or damaged during shipping:

• Contact us immediately at [email protected]

• Provide photos and a description of the issue

• We will arrange a replacement or full refund at no additional cost to you

6. Contact Information

For any returns, refunds, or related inquiries, contact:

Email: [email protected]